Anyone who makes or sells jewelry wholesale needs to know how to repair his or her own jewelry. It's a valuable skill that will earn you customer loyalty, as well as helping you out if something goes wrong during production of the piece.Offer your customers free repairs, or at least a discount; they will be impressed with your customer service and get a better impression of you. This means they'll also be more likely to buy from you in the future. Guaranteeing your pieces for a certain length of time (meaning you offer them a free replacement or repair if it breaks under reasonable circumstances for the first thirty, sixty, or even more days) is a great way to boost confidence in your work and set yourself apart from competitors.
If you made the jewelry yourself, repairs will be easier. You'll have a better idea of how it was made, and possibly still have the exact same components you used to make it. Most likely, all you'll have to do is replace a clasp, a stone that came lose, or another inexpensive piece. It's quick and easy, but makes customers very satisfied.Even if you don't make the jewelry yourself,Tiffany Earrings, you should still offer free repairs for a certain period of time. You'll need to learn how to repair jewelry if the company or person you bought the jewelry from doesn't offer any guarantees. If they do, get the customer to ship the jewelry to you, or directly to the company,Tiffany Bracelets, but don't leave your customer on his or her own to deal with the wholesaler - that's just bad business. You can learn from some sites online, or buy a book or course on how to repair jewelry. You also need to buy jewelry making tools, which are small and specifically made to repair jewelry. They're usually fairly inexpensive. A stand-alone magnifying glass and good lighting is also a must, so that both your hands are free to do the repairs and your eyes won't be strained. Practice repairing your own jewelry, if you have any that is broken right now. You might even try making some jewelry so that you have experience which will help you repair pieces.Extra jewelry-making supplies are essential. Clasps and fastenings, chains, and sometimes gems are necessary to do the repairs, but you might not want to keep too many on hand, since you might never use them. Keeping track of what you sell and what you use becomes essential here.Your ability to repair or guarantee your jewelry will set you apart and earn you bonus points with many customers!